Est. 2007

Cell Phones- Cheap like chips; Cheap on quality

In Life on April 10, 2009 at 1:10 pm

Having moved back over to New Zealand I had to buy my self a new phone. The one that I had from Fiji was obviously locked and wouldn’t work here. I got one of the starter packs for prepay from Vodafone like most folks do; it cost me $35! I then slowly looked for a handset.

There were many models, but my observation was that the market mostly liked phones from over $200 to about $1000. I just wanted something that texts and calls and none of the fancy stuff, but I suppose it was hard but I finally managed to buy the cheapest at the time. I got myself an LG flip phone that cost my $99 and also included a starter pack. The starter pack was basically put aside. I liked the phone, it wasn’t bad though it wasn’t like my old (more like my other) Nokia 1680c.

There is just one problem. After about a week or two, the sound quality deteriorated and finally I would not be able to hear the phone ring or hear the other person over the phone if I called someone. So naturally, I went over to have it sent away to be fixed. I had to use Vodafone so that I would have a loan phone in between, since the store I bought it from wouldn’t give me one. The phone came back after about two weeks.

Here’s the bad news, the same problem occurs again after it is fixed. This time I’m furious. If it happens once, it is ok just a faulty part. When it happens a second time, that just means that the phone is just no good and it is likely to occur over and over again. I took it back to vodafone and thought that I wold have to accept that they would send it over to the repairing folk again, but I was so furious at the time that I took it over to Dick Smith and had a great big fuss with the manager. He finally agreed that if he had one in stock, he would swap the handset only. He apparently had none. He checked if I had everything from the box and lucky for me I had not used up the starter pack. I inevitably, ended up choosing to go with a Samsung slide phone which was $109. It is dearer by more than $10 since I lose out on that additional starter pack, but at least I have a working phone now with two more years of warranty.

At the end of the day, the moral of the story is that everything is cheap these days but it is also cheap quality. Though, even the best of them are just as bad (or as good). You just have to be assertive about standards.

The Spray Can

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